How do I adjust the spring tension on a gas-spring monitor arm?

Gas-spring monitor arm spring tension is typically adjusted via a tension bolt or set screw at the pivot joint, accessed with an Allen wrench (usually 3mm–5mm). Turning the bolt clockwise increases tension (for heavier monitors or upward bias); turning it counter-clockwise decreases tension (for lighter monitors or downward bias). The correct tension is set when the arm holds the monitor in position without drifting up or down when you let go. Most gas-spring arms require initial tension adjustment after mounting — the manufacturer's instructions indicate which joint to adjust and the direction of adjustment. OfficeFurniture2go.com provides installation and adjustment support for monitor arms purchased through us — call 1-800-460-0858 for guidance.