Office Chairs — Expert Answer

Does BIFMA certification affect an office chair's warranty coverage?

BIFMA certification and warranty coverage are related but separate at OfficeFurniture2go.com. We specify BIFMA-certified chairs and require warranty documentation that covers the commercial use environment — mechanisms for 5–10 years, foam for 7–10 years, base for lifetime, and cylinder for 2–3 years. A chair without BIFMA certification cannot reliably carry these warranty periods because its durability hasn't been tested to the standard. We review warranty exclusions before recommending any chair — not all warranties are equal. Call 1-800-460-0858.
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